Value Clarity
This section evaluates how well you understand and can articulate customer value.
Can you quantify your customer's desired outcome in measurable terms?
Have you mapped the resources your customer invests to achieve this outcome?
Do you track the time to first value achievement?
Value Velocity
This section measures how quickly and effectively value is delivered.
Do you have a clear timeline for value delivery?
Are there defined milestones for value realization?
Can you measure the speed of value delivery?
Value Alignment
This section assesses how well value delivery aligns with customer expectations.
Is your value proposition aligned with customer success metrics?
Do you regularly validate value alignment with stakeholders?
Can you demonstrate value alignment across different customer segments?
Value Realization
This section evaluates how effectively customers achieve their desired outcomes.
Do you have a systematic approach to measure value realization?
Can you track value realization throughout the customer journey?
Do you have a process for addressing value realization gaps?